Tabassum Jahan is an experienced HR professional with over 16 years of expertise in business partnering, recruitment, employee relations, HR policy formulation, and leadership in culture and diversity and inclusion programmes. She has helped businesses thrive through strategic people management. At IIHS (Institution Deemed to be), she serves as a senior member of the HRO’s office. In this role, she plays a pivotal role in shaping HR practices and fostering a positive workplace culture.

Previously, as DGM–HR at Fincare Small Finance Bank, Tabassum managed HR strategies for a large workforce, making a meaningful impact. Before that, at HSBC InvestDirect, she led the HR function for northern and eastern India. Her career journey also features valuable contributions to organisations such as TATA AIG, Kotak Securities, and HDFC Standard Life Insurance. Her consistent focus on executing regional business strategies and ensuring effective HR functions underscores her professional trajectory. In these roles, her skills encompassed employee grievance management, diversity and inclusion initiatives, performance management, employee relations, talent acquisition, employee engagement, team management, talent management, and the formulation of HR policies.

In 2007, she completed an MBA with a specialisation in HR, which led her to start her career in the field. Before that, she completed her bachelor’s degree in biotechnology from Jamia Millia Islamia. This unique educational background, along with her practical experience gained through internships at Ranbaxy, has given her a distinctive blend of scientific knowledge and HR expertise.

Tabassum has further enhanced her skills by achieving various certifications and completing multiple trainings and workshops. She is a certified Assessor from XLRI, Jamshedpur, a certified Culture Ambassador with The Culture Factor Group since February 2018, and has completed certifications and training in diversity and inclusion, internal investigations, and The 7 Habits of Highly Effective People®, among others.